Problem: Unable to download software into my computer.

Possible Solutions:

1. Check your Internet security software settings to allow downloads:

• for Vista & XP; start-control panel-security settings and/or parental controls.


• If you run a separate firewall program like Norton or Zone Alarm-check those settings as well.

2. Check your IE preferences. In Internet Explorer, go to Tools-Internet Options.

Windows Help & How To on:

• Downloading Files & Internet Explorer
  


• Windows Vista: Internet


• Tips for solving problems with Internet Explorer

3. Try installing and using another browser program. (Firefox or Safari is what I recommend. Both are free & easy to use.)

• Firefox Browser


• Safari Browser

If you don't have either already on your machine and are unable to download files, then:

• Go to another computer (friend or work pc) and download the browser software-burn to cd or thumb drive-then take cd & install on original computer. This will allow you to download files through a new browser as a "work around" since your current browser is not functioning properly.


• Download Firefox Browser-Standalone Versions (can be burned to cd or saved to a thumb drive)

Microsoft Windows Useful Links:

• Windows Help and How-to: Vista


• Windows Help and How-to: XP


• Windows Update


• Internet Explorer


• Microsoft Update


• Download Center Home


• Office Downloads

Did this help? Please let me know by commenting to this post.

Aimee
"Aim for Knowledge"